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IDProjectCategoryView StatusDate SubmittedLast Update
0002340Virtual Moon Atlas1-Softwarepublic20-06-05 11:0221-02-20 11:03
ReporterMDV Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status resolvedResolutionno change required 
PlatformPCOSWindowsOS Version10 64bit
Product Version6.1 
Summary0002340: Getting a black and green striped screen when running it - ONLY the Moon image part of it - program is fine.
DescriptionHi
Any other add on are fine [i.e. Photolun etc.]

Graphics are updated, unless the latest update created the problem - that I believe was a few days ago.

This is a good i5 Intel Core PC with 16Gb memory and Intel Graphics 530 [driver 27.20.100.8280] + Nvidia GeForce 930A [driver 24.21.13.9836].
I have no idea what is going on.

I already tried re-installing etc.

I run it 2 days ago and was fine and I do not believe I did install anything - I believe update was done before the last working run.

Thanks
M

Tagsblack and green striped screen

Relationships

has duplicate 0002410 new I get green and black bars on the lunar image in At lun 

Activities

MDV

20-06-05 11:02

reporter  

VM.jpg (172,818 bytes)   
VM.jpg (172,818 bytes)   

MDV

20-06-05 11:54

reporter   ~0006632

I just installed Virtual Planets and got the same problem.

So, it must be Graphics/Virtual conflicts?

MDV

20-06-05 14:12

reporter   ~0006633

LATEST ADDITION.

What I did - since this computer uses Intel Driver & Support Assistant [notable for creating problems - I checked the Graphics 530 [in case that was what VM was using and found it was an old drive- do not know why, I guess Intel updater - and updated it as above driver 27.20.100.8280.
No change, even after rebooting.

Then I thought lets get to Nvidia website and installed their Nvidia Experience - no change - then uninstalled it and reboot system.
It now works!

I guess Nvidia Experience - which I do not need ... mainly for gamers - had somewhat fixed it?

If you know what to do, let me know, because I am sure there will be a next time!

PS I also re-run Intel Driver ... that told me all was fine BEFORE and after I actually updated one driver!
Intel is broken ...

Patrick Chevalley

20-06-19 15:35

administrator   ~0006636

Thank you for this information.

I use Nvidia Experience on my Windows computer but with a single Nvidia graphic card, no Intel driver installed. I never get this kind of error.
I guess this is a version conflict between the Nvidia and Intel driver but I cannot say more.

MDV

20-06-20 15:17

reporter   ~0006652

Last edited: 20-06-20 15:33

 Just managed to run it by right clicking on exe and choosing to 'Run with nVidia Graphics.

It works!

Issue History

Date Modified Username Field Change
20-06-05 11:02 MDV New Issue
20-06-05 11:02 MDV Tag Attached: black and green striped screen
20-06-05 11:02 MDV File Added: VM.jpg
20-06-05 11:54 MDV Note Added: 0006632
20-06-05 14:12 MDV Note Added: 0006633
20-06-19 15:35 Patrick Chevalley Status new => resolved
20-06-19 15:35 Patrick Chevalley Resolution open => no change required
20-06-19 15:35 Patrick Chevalley Note Added: 0006636
20-06-20 15:17 MDV Status resolved => new
20-06-20 15:17 MDV Resolution no change required => reopened
20-06-20 15:17 MDV Note Added: 0006652
20-06-20 15:33 MDV Note Edited: 0006652
20-06-23 20:29 Patrick Chevalley Status new => resolved
20-06-23 20:29 Patrick Chevalley Resolution reopened => no change required
21-02-20 11:03 Patrick Chevalley Relationship added has duplicate 0002410