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IDProjectCategoryView StatusLast Update
0000254Virtual Moon Atlas1-Softwarepublic10-02-11 08:32
ReporterPatrick Chevalley Assigned ToPatrick Chevalley  
PrioritynormalSeveritymajorReproducibilitysometimes
Status closedResolutionfixed 
Platformx86OSWindowsOS VersionVista
Product Version3.5 
Fixed in Version3.5B 
Summary0000254: Various problem with Windows Vista
DescriptionDifferent users report problem when running on Windows Vista.
This can be:
- program do not start
- the Moon image is not displayed
- program do not close

This report is to coordinate the effort to solve this problems. If it appear later there his separate bug a new report will be open for them.

 
Steps To ReproduceWhat can be really useful is if someone with a Vista problem can get the Delphi compiler and VMA source code from Sourceforge to run a debug session.
I can help with the installation and eventually run a remote session to your computer. Contact me if you can help with that.
Additional InformationI run myself VMA on a variety of Vista system without any problem.

- Celeron 3.06GHz, Intel 82915
- Celeron 3.06GHz, Nvidia 6600
- Core-Duo 1.86GHz, S3/VIA Chrome 9
- VMware virtual machine
   - Celeron 3.06, VMware graphic
   - bi-Xeon 3.66, VMware graphic


Please try the following files:

testOpenGL : try each of the three .exe to test OpenGL functions on your computer. If your driver provide convenient acceleration the frame rate must be many hundred.

vmatest2 : VMA recompiled with the latest version of the OpenGL library.


TagsNo tags attached.

Activities

Patrick Chevalley

07-05-19 12:51

administrator   ~0000401

Message from "ca_ridgway" on Virtualmoon maillist:
Subject: Not Responding under Vista
            

I have Virtual Moon Atlas installed under Vista and it runs fine,
until I try to shut it down. It refuses to shut down and Vista
ultimately tells me the program is not responding and lets me kill it.
Is there something I need to tweak to get it to work properly on Vista?


From: "mbrown"

I have VMA Pro version 3 on CD. Last night I installed it
on my new Vista laptop. Two problems were encountered
1)everything works great except the actual Moon image is not
there. Clicking on various areas produces the information
re that feature, the pictures are also available, etc.
2)The same problem as you are having occured a few times. So
far, I have not had time to see if I can figure something
out. If I do, I'll be sure to post. Hopefully, someone
else has a solution.


From: "ca_ridgway"

I am just getting back to start working through this thread (when I
should be doing other things so this might be brief). My Machine is a
Sony Vaio VGN-FE890
Intel Core 2 Duo T5500 @ 1.66, 1.67 MHz
   Intel T7600 233 GHz
     driver 6.0.6000.16386
2046 MB RAM
32-Bit OS
NVIDIA GeForce 7400 driver 7.15.10.9746
Generic PnP monitor 6.0.6000.16386
Monitor resolution 1280x800 maximum colors
Windows Experience Graphics 3.6/Gaming 3.2


From: "albino3000"

Hi to all, I have a similar experience with Windows Vista and a
graphic card nvidia GeForce Go 7600. I have installed the version 3.0
(from CD) and the upgrade to 3.5 of Virtual Moon Atlas and the
software work fine but refused to exit. It is necessary to kill it.

Patrick Chevalley

07-05-19 12:53

administrator   ~0000402

Last edited: 07-05-19 14:29

From: "Dustin" on Virtualmoon maillist:
Subject: i have windows vista and i downloaded vmapro,

Where the moon is suppose to be, there is only a blk screen. i can
move my curser over it and the click and diffrent names come up but no
image.

From: "mbrown"

This is exactly the problem I am having.

07-05-19 14:01

 

testOpenGL.zip (1,069,851 bytes)

07-05-19 14:03

 

vmatest2.zip (801,881 bytes)

Patrick Chevalley

07-05-19 14:22

administrator   ~0000403

Private message from Ralph Rogge:

I've installed VMA Expert 3.5 on Windows Vista. While the program runs
perfect I've actually a problem leaving it - I can exit the light
version but the basic and the expert versions both are hanging on
exit.

Any clue on this issue?

Some aditional infos:

Widows VISTA Version 6.0.6000 Build 6000
Prozessor Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz, 1733 MHz, 2
Kern(e), 2 logische(r) Prozessor(en)
Graphic card NVIDIA GeForce Go 7300

> Can you inactivate one core in the computer BIOS to run a test with a
> single core ?

Patrick, I've disabled the multicore option in my computer's BIOS. I
then could start and stop VMA without any problem.

Patrick Chevalley

07-05-19 14:26

administrator   ~0000404

Private message from Steffen Mühlhöfer:

i´ve installed the VMA 3.5 on my notebook with Windows Vista, as you told at your website. But after installing, I can open the program, but I see no picture or texture!
By the way: I´ve done the same with Windows XP on another computer and everything works fine.

Ralph Rogge

07-05-21 09:35

reporter   ~0000406

testOpelGL.zip works fine for me.

Patrick Chevalley

07-05-26 15:56

administrator   ~0000407

VMA need to write files under the installation directory.
Vista as a trick to allow non-admin to do that, the VirtualStore in the user profile.
This was activated in all Vista install I see until now but this can also be disabled.
If I disable this option and run with a non-admin user I can reproduce a number of the described problems, the exact behavior depend if you run or not the program as administrator before (it run as admin if you check "Run now" at the end of the install process).

Please open the Control Panel , click Classic View on the left.
Open Administrative Tools.
Right click Local Security Policy , and select "Run as administrator" from the popup menu.
Validate the execution or enter an administrator password if required.
Open Local Policies / Security Options
Near the end of the list check that the following option is enabled: "User Account Control: Virtualize file and registry write failures to per-user locations"
If not, enable this option, press OK, log off you account and reconnect to get the new value.

If you cannot change this value this is probably because you use a secured corporate computer, ask your administrator to do it for you.

Patrick Chevalley

07-05-31 18:09

administrator   ~0000408

Private message from Steffen Mühlhöfer:

my problem with VMA and Vista is fixed.
I´ve tried to put the colors of the grafics in Vista (Intel GMA950) to 16Bit - and the thing worked.
If it would be possible to run the programm at 32Bit, it would be more convenient anyhow. Perhaps you can make it.

Ralph Rogge

07-08-31 18:35

reporter   ~0000470

With one of the latest patch the exit from VMA works seemless. I don't know whether a Vista or a graphic card driver patch made it work.

iRalph

Patrick Chevalley

08-05-25 10:16

administrator   ~0000605

Version Pro 4.0 or Expert 3.5b solve all Vista issues by separating user modifiable component to the user profile (%APPDATA%\virtualmoon)

Also at this time the graphic drivers for ATI, Intel, Nvidia cards are now stable on Vista. Be sure to upgrade to the latest drivers.

Issue History

Date Modified Username Field Change
07-05-19 12:45 Patrick Chevalley New Issue
07-05-19 12:45 Patrick Chevalley Status new => assigned
07-05-19 12:45 Patrick Chevalley Assigned To => Patrick Chevalley
07-05-19 12:45 Patrick Chevalley Status assigned => feedback
07-05-19 12:51 Patrick Chevalley Note Added: 0000401
07-05-19 12:53 Patrick Chevalley Note Added: 0000402
07-05-19 14:01 Patrick Chevalley File Added: testOpenGL.zip
07-05-19 14:03 Patrick Chevalley File Added: vmatest2.zip
07-05-19 14:07 Patrick Chevalley Additional Information Updated
07-05-19 14:22 Patrick Chevalley Note Added: 0000403
07-05-19 14:26 Patrick Chevalley Note Added: 0000404
07-05-19 14:29 Patrick Chevalley Note Edited: 0000402
07-05-19 14:36 Patrick Chevalley Steps to Reproduce Updated
07-05-21 09:35 Ralph Rogge Note Added: 0000406
07-05-26 15:56 Patrick Chevalley Note Added: 0000407
07-05-31 18:09 Patrick Chevalley Note Added: 0000408
07-08-31 18:35 Ralph Rogge Note Added: 0000470
08-05-25 10:16 Patrick Chevalley Status feedback => resolved
08-05-25 10:16 Patrick Chevalley Fixed in Version 0.3.0 => 4.0
08-05-25 10:16 Patrick Chevalley Resolution open => fixed
08-05-25 10:16 Patrick Chevalley Note Added: 0000605
10-02-11 08:32 Patrick Chevalley Status resolved => closed